Privacy Policy

Effective Date: October 12, 2024

This Privacy Policy describes how SY Online Venture Sdn Bhd ("we," "us," or "our") collects, uses, and discloses your personal information when you use our website (the "Website") and our related services (the "Services").

1. Information We Collect

We collect several types of information when you use the Website and Services:

Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and company name. We collect this information when you register for an account, contact us for support, or use certain features of the Services.
Usage Data: We collect information about your activity on the Website and Services, such as the pages you visit, the products you view, and the searches you perform.
Device Information: We collect information about the device you use to access the Website and Services, such as your IP address, browser type, operating system, and device identifiers.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and operate the Website and Services
To process your requests and transactions
To communicate with you about the Website and Services
To personalize your experience on the Website and Services
To improve the Website and Services
To comply with legal and regulatory requirements

3. Sharing Your Information

We may share your information with third-party service providers who help us operate the Website and Services. These service providers are contractually obligated to keep your information confidential and to use it only for the purposes we have specified.

We will not share your information with any other third party without your consent, except as required by law.

4. Data Retention

We will retain your information for as long as necessary to provide the Website and Services, comply with legal and regulatory requirements, and resolve disputes.

5. Your Choices

You have certain choices regarding your personal information:

You can access and update your personal information through your account settings.
You can unsubscribe from our marketing communications by following the instructions in the emails we send you.

6. Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

7. Children's Privacy

Our Website and Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at enquiry@syonline.co

9. Company Details

SY Online Venture Sdn Bhd
(Company Registration Number: 1195491-D)
15, Lorong Valdor Jaya 3,
Golden Gateway Perindustrian Valdor,
14200 Sungai Jawi, Pulau Pinang
Email: enquiry@syonline.co